Local Free Delivery
We currently offer Free delivery to the following areas:
- All villages in between
Select the Free Sleaford Area Delivery
We hope to offer free delivery to Grantham and Lincoln as our orders grow!
For national delivery we use Royal Mail first class delivery as standard and charge £3.85 per kg of cookies (calculated at checkout). We also offer a signed for and next day (from dispatch day) service if required.
Baked To Order
We bake our cookies to order and ship on a Friday/Saturday via Royal Mail. We also do local deliveries at the weekend. Deliveries will be a maximum of 10 days from order.
Gluten Free / Allergen Free
We are intending to cater for Gluten free requirements in the future, as our orders expand. If you require Gluten Free products, please send us an email or contact us on Social Media, and we'll try our best to adapt our products to your requirements.
At present, all of our products may contain allergens, including Egg, Dairy, Nuts, Seeds and Cereals
All of our cookies are individually wrapped, and protected with biodegradable packing worms. Our boxes are sealed with tape and stickers.
Our cookies last for up to 5 days, (we've eaten some MUCH older ones with no dodgy effects, but 5 is the best advice). You can also freeze them, we'd recommend leaving them in the bags, or wrapping in baking parchment and freeze as normal for up to 3 months.
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect this information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with our customers?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How can i withdraw consent?
If you don’t want us to process your data anymore, please contact us at email@example.com.
For any further information, you can use the contact form, or email us at firstname.lastname@example.org.